TERMS AND CONDITIONS

Welcome to the website of Heem Health (Company, we, our, or us). By accessing, browsing, or using this website (Site), you agree to comply with and be bound by the following Terms and Conditions of Use (Terms), along with all applicable federal, state, and local laws and regulations.

If you do not agree with these Terms, please do not use this Site.

We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Site following any updates constitutes acceptance of the revised Terms.


Your privacy is important to us. This Privacy Policy explains how Heem Health collects, uses, and safeguards your information when you visit our Site or communicate with us.

By using this Site, you acknowledge and agree to the practices described in this policy.

We encourage you to review this Privacy Policy carefully before submitting personal information through our Site.


Consent to Communications

By submitting your information through this Site or communicating with Heem Health by phone, email, text message, social media, or other communication channels, you expressly consent to receive communications regarding services, appointments, wellness updates, account-related matters, and customer support.

You consent to receive communications through:

      Phone calls (including automated or prerecorded calls where permitted by law)

      Email communications

      SMS/text messages

      Direct mail

This consent applies even if your phone number is listed on a federal or state Do-Not-Call registry, to the extent permitted by law.


SMS Terms & Conditions

SMS Consent Communication

Information obtained during the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you opt in to receive SMS messages from Heem Health, you may receive messages related to:

      Appointment reminders

      Wellness check-ins

      Follow-up communications

      Billing or payment notifications

      Account or service updates

      Customer support communications

Message Frequency

Message frequency may vary depending on your interaction with our services. Typically, users may receive up to 24 messages per week.

Potential Fees

Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-In Methods

You may opt in to receive SMS messages by:

      Submitting a website form

      Providing verbal consent

      Requesting information from our team

      Scheduling an appointment or consultation

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

to any text message you receive from us. After opting out, you will receive a final confirmation message and no further SMS messages will be sent unless you opt back in.

Help & Support

For assistance, reply:

HELP

or contact us directly using the contact information below.

Standard Messaging Disclosures

      Message and data rates may apply

      Message frequency may vary

      Reply STOP to opt out

      Reply HELP for assistance


Restrictions on Use

You agree to use this Site only for lawful purposes. You may not:

      Use the Site for unauthorized commercial purposes

      Copy, reproduce, distribute, or exploit Site content without written permission

      Use our trademarks, logos, branding, or proprietary materials without authorization

      Attempt to interfere with the operation or security of the Site

We reserve the right to terminate or restrict access for violations of these Terms.


Intellectual Property Rights

All content on this Site, including text, graphics, logos, images, design elements, and branding, is the property of Heem Health and is protected by applicable copyright, trademark, and intellectual property laws.

Content may be downloaded or printed solely for personal, non-commercial use. Any other use requires prior written consent.


Accuracy of Information

While we strive to ensure the information on this Site is accurate and current, we make no guarantees regarding completeness, accuracy, or reliability. Information may contain typographical or technical errors and may be updated without notice.


Third-Party Links

This Site may contain links to third-party websites for your convenience. Heem Health does not control or endorse third-party websites and is not responsible for their content, security, or privacy practices. Accessing third-party websites is done at your own risk.


Disclaimer

This Site and all content provided are offered on an as is and as available basis without warranties of any kind, either express or implied.

Heem Health disclaims all warranties, including but not limited to:

      Merchantability

      Fitness for a particular purpose

      Non-infringement

The information provided on this Site is for informational and educational purposes only and is not intended as medical advice, diagnosis, or treatment.

Always consult with a qualified healthcare provider regarding medical concerns.


Limitation of Liability

To the fullest extent permitted by law, Heem Health shall not be liable for any damages arising from or related to your use of, or inability to use, this Site, including but not limited to:

      Loss of data

      Business interruption

      Loss of profits

      Indirect or consequential damages


Indemnification

You agree to indemnify, defend, and hold harmless Heem Health, its employees, affiliates, contractors, and representatives from any claims, liabilities, damages, expenses, or costs arising from your use of the Site or violation of these Terms.


Contact Information

If you have questions regarding these Terms or our Privacy Policy, please contact us:

Heem Health

📧 Email: drjwpark@heem.health

📞 Phone: 949-701-8250

🌐 Website: https://heemhealth.framer.website/


Legal Notice

The information provided on this Site does not constitute medical, legal, financial, or tax advice.

Any healthcare or wellness-related services are subject to eligibility, provider availability, and applicable laws and regulations.